Support
We're here to help with gameplay issues, billing questions, and privacy requests.
Contact us
For all support inquiries, email us at:
We aim to respond within 2–5 business days. Please include your device model, OS version, game title, and a description of the issue.
Common topics
- Gameplay bugs — describe what happened and steps to reproduce.
- Ads not loading — check your internet connection and ad tracking settings on your device.
- In-app purchases — refunds are handled by Apple App Store or Google Play per their policies.
- Account / progress loss — most games store progress locally on your device unless cloud save is enabled.
Privacy & data requests
To request access, correction, or deletion of your personal data, email info@andalusgames.com with the subject line "Privacy Request". See our Privacy Policy for details on your rights.
Legal documents
Privacy Policy · Terms of Service · EULA
Our games
Yalla Falafel, Yalla Sort, Yalla Merge, Word Journey, Idle Space Miner, Dune Kings, Yalla Drive, Drift-Aholic, Arabian Dagger, Walk with Quran, and more — see the full list on our games page.